Our Advisors

Bob Forshay
Certified Lean Master in Supply Chain Management


Bob Forshay is principal of Mastermind Group and a consultant with Transformance Advisors.  Bob is a Certified Lean Master in Supply Chain and Operations Management, expert at implementing Lean-Six Sigma supply chain solutions for business leaders seeking competitive advantage.  Holder of multiple certifications from APICS & ISCEA Bob teaches Lean Six Sigma Black Belts how to structure for the WIN-WIN.  Bob’s leadership success comes from his 30+ years of experience as a change agent helping leaders transform their supply chain management into a core competency creating competitive advantage with strategic focus on risk management.

Bob is a frequent speaker for APICS, ISM, ASQ, SME and other groups and as an APICS Master Instructor he has taught supply chain management certifications since 1989.  As an experienced consultant and coach, Bob has helped scores of firms attack systematic waste, with a structured approach directly improving the bottom line for service or manufacturing, for-profit and non-profit alike.

Tom Fragale
Expert Computer Software Consultant and Trainer

tom-2013Tom Fragale is a computer professional with over 30 years of professional experience consulting and providing custom software solutions. His clients include many Fortune 500 companies, government agencies, military bases, and companies large and small across many industries, including manufacturing, banking, pharmaceutical, education, retail, etc. He started his career as a database application programmer and has served as a consultant and project manager on many successful projects. His topics of expertise include: Access, Excel, Word, PowerPoint, Outlook, Crystal Reports, SQL Server, Visio, VBA, QuickBooks, and SharePoint, among others. His passion is training people and helping people get the most out of their computers, and he is a published author having written a book on Microsoft Access. He graduated in 1988 from LaSalle University in Philadelphia, PA with a BA in Computer Science.

Linée Ferguson, SPHR, SHRM-SPC
Human Resources Expert

Linée Ferguson, SPHR, SHRM-SCP is a master Trainer, Consultant and Human Resources Expert. With more than 25 years in HR operations, she’s had consulting engagements with Siemens, Best Buy and United Way. Some of Linée’s focus areas include strategic planning, succession management, benefits cost containment and recruitment design as well as policy administration and HR Startups. As Senior Consultant with Master the Workplace, LLC, Linée brings a fresh approach to managing human resources where she helps business leaders and owners embrace the true value of HR so that they can transform their human resources function into a profit center.

Linée holds a B.B.A. in Computer Information Systems and an M.S. in Urban Studies. She’s also a certified background investigator and adjudicator. Linée enjoys being of service in her community. She regularly volunteers with Sun Sounds Radio (a non-profit organization that provides audio access to information for people who cannot read print due to a disability) and serves on the Self Insurance Board for the City of Mesa, AZ.

Steve Beckman
Branding and Creative Expert

Steve Beckman is a branding expert with over 20 years professional experience as a brand positioning and implementation consultant, professional creative director and graphic designer across restaurant, retailer and CPG brands. Steve guides his clientele as they develop a unique and dynamic brand identity and then leverage that identity across a wide variety of touchpoints from websites to signage, marketing materials to social media—everywhere their brand needs a voice or a look. Steve has won numerous industry awards for his work with well-known local, national and international brands.

Barbara Khozam
Customer Service and Communication Advisor

barb-headshot-pink-crossed-armsBarbara Khozam has been consulting, training, and speaking about Customer Service for more than 15 years. She has worked with clients of all shapes and sizes-from the Ramona Thrift Store to Kaiser Permanente. Through her unique consulting services, Barbara helps businesses create cultures of service in which employees become customer advocates. Ultimately and consistently, the results are extremely loyal (and happy) customers and a profitable bottom-line.     Barbara is the author of How Organizations Deliver BAD Customer Service (And Strategies that Turn it Around) and the co-author of The Power of the Platform, and Executive Etiquette Power.

Melanie Klinghoffer, JD, LLM
Talent Management and Organizational Development Strategist

updatedMelanie Klinghoffer, JD, LLM, is a Talent Management and Organizational Development Strategist, Certified Advanced Group Facilitator, Keynote Speaker, Executive Coach and Professional Mentor with over 20 years of business and senior executive management experience in the staffing, recruiting and workforce Industry. She is an accomplished strategic partner helping clients achieve desired outcomes in the areas of employee engagement and retention, leadership development, motivation, energy and productivity, team-building, cultivating healthy workplace cultures, communication and conflict resolution, performance improvement, workforce planning, professional presence, and change management. Melanie’s services have benefited private companies, professional firms, public sector, and educational institutions. She has also served as a mentor and coach for leaders of Fortune 25 companies, premier law firms and small to mid-size businesses. Melanie is fondly referred to as a “game changer” by those she serves and is known for helping individuals, leaders, teams and organizations conquer tough challenges in today’s workplace to build resilience, break through resistance, establish trust, overcome adversity and navigate change.

Rosemary Laack
Leadership Development Specialist

Rosemary Laack is President of Supernova Coaching Enterprises, a firm dedicated to shaping tomorrow’s leaders today. Her passion and talent for understanding the unique challenges professionals face is the crux of her tremendous appeal and success in turning lackluster managers into team-centered leaders. She has consulted in a broad range of sectors including manufacturing, technology, medical/pharma, entertainment, as well as state and federal agencies. With over 20 years of leadership experience in small and large firms, she brings her empathetic, yet no nonsense, style to her clients, so they can improve their bottom lines, increase retention and bolster engagement within their organizations.

Mark Lucas
Internet Security Specialist

Mark Lucas has over 18 years of experience configuring and administrating Microsoft and Apple systems. As Lead System Administrator, Mark designs and builds enterprise-level email systems and develops secure server enclaves for Caltech. He holds the SANS Global Information Assurance Certification as a Certified Windows Security Administrator. He remains abreast of the current threats and activities that affect internet participants through his volunteer service with Infragard. Mark regularly speaks on security topics affecting everyone and their safety when connecting to the internet.

Sindy Martin
Business Professionalism and Protocol Specialist

sindy-martin-300dpi2-copySindy Martin is the owner of Smartin International, Inc. a premier business professionalism and protocol consulting firm that has helped executives and staff of Fortune 500 companies enhance their business protocol and cultural awareness. Sindy’s formal training and experience includes Lucie Clayton’s in London, England, University of North Carolina in Chapel Hill, American Business Etiquette and Trainers Association, International Business Training Association and years living in Europe.

Business protocol provides a standard framework within which business people can operate, communicate and collaborate. Attention to business protocol is a sign of professionalism and respect for others, and it can make positive first impressions while building trust among colleagues. When business partners and co-workers adhere to a well-understood code of protocol, it can be easier for diverse individuals to work together, focusing their energies on the task at hand rather than trying to understand the cultural eccentricities of others.

Marty Preuss
Process Improvement Specialist and Lean Six Sigma Black Belt

picture1Marty Preuss, President of High Impact Metrics, LLC, is a performance improvement professional with over 20 years of experience in business results optimization. Starting as a Mechanical Engineer in an operating Nuclear Generating facility, he has applied Lean Six Sigma in a variety of industries and processes. In addition to his Six Sigma Black Belt, he has earned certifications as an APICS Certified Supply Chain Professional, ASQ Quality Engineer and ASQ Quality Manager. As a recognized Lean Six Sigma expert, he is particularly accomplished in multi-facility change leadership. Mr. Preuss also created the High Impact Metrics approach to performance improvement where he combines Lean Six Sigma’s critical thinking with modern web collaboration. He readily shares his knowledge and experience as a speaker at professional associations, such as APICS, and ASQ.

David Sanders
Financial and Accounting Expert

untitled1Dr. Sanders is considered one of the worlds leading consultant in accounting, bookkeeping GAAP, IFRS, finance, accounts payable, accounts receivable, collections, cost accounting, personal finance, taxes, sales & use taxes, internal controls, complete inventory management, cycle counting, vendor and supplier management.

Having 37 years experience in finance, he holds numerous degrees including a Bachelors in Business Administration, a Masters in Taxation, and a PhD in Finance. He has served as a Corporate Controller, CFO International Corporation, Government Tax Auditor, Business Consultant, and Senior Partner for various Accounting firms..

As a leading consultant for SOX, (IFRS), GAAP, Internal Controls and Fraud. David is called upon nationally and internationally for his consulting abilities. In addition, his knowledge includes business processes testing, business set up, remediation and updating business systems. Dr. Sanders was also appeared on Fox Business Network as a National Business Consultant.

Gabe Sierra
OSHA Regulations Advisor

small-gabeGabe Sierra is the founder and President of Prometrix Consulting. Prior to founding Prometrix Gabe was Chief of Staff for OSHA. During his tenure as a senior member of the Assistant Secretary’s management team he helped lead a decline in the injury / illness and fatality rates to the lowest levels in the nation’s history. With more than 20 years of industry and government experience, he has extensive professional expertise in industrial engineering and construction, OSHA regulatory management, manufacturing, and process manufacturing technology development. He possesses 7 utility patents and holds a BS in Electrical Engineering and MBA in Finance.


Rebecca Staton-Reinstein, Ph.D
Strategic Leadership and Organizational Development Advisor


For over 25 years, Rebecca Staton-Reinstein has contributed improved organizational value as a leader, manager, keynoter, educator, and consultant honored by organizations on four continents. She works with companies around the world that want strategic leaders and engaged employees to increase bottom- and top-line results and delight customers. She helps clients achieve goals through strategic planning as well as leadership, management, and organizational development. Rebecca has experience working with clients to craft customized, successful solutions to complex business issues in all economic sectors.


Rebecca has a Ph.D. in organizational development and is an accomplished author.  Her works include Success Planning: A ‘How-To’ Guide for Strategic Planning and Conventional Wisdom: How Today’s Leaders Plan, Perform, and Progress Like the Founding Fathers. Her methodology in helping leadership teams execute robust strategic plans is further outlined in her forthcoming book Success Planning for Nonprofits: Evidenced-Based Strategic Planning.

Michael J. Tucci, P.E.
Environmental Strategies and Compliance Professional

mt-headshot-copyMichael J. Tucci, P.E., a Senior Project Manager at IES Engineers has over 10 years of experience working with clients in various industry sectors to comply with complex federal and state regulations, including RCRA and others. Mike has vast project experience, which includes working with commercial, industrial, and institutional project stakeholders to achieve favorable outcomes on a wide variety of projects. His project experience has involves clients who operate in many different business sectors. Mike has performed environmental and regulatory audits for clients spanning many sectors from the pharmaceutical to institutional industries. Focusing on and identifying gaps in client environmental strategies and compliance, he has been able to identify gaps and prevent enforcement action. Areas of experience relate to Clean Air Act (CAA), Clean Water Act (CWA), RCRA, OSHA, among many others.

Mike’s audit experience includes detailed facility inspections, and review of generator records to determine compliance with the complex RCRA regulations. Additionally, Mike has developed compliance strategies and has assisted clients to minimize the impacts of regulatory agency enforcement actions. In addition to being a registered Professional Engineer (P.E.), Mike has a BS in Civil Engineering from Drexel University and is pursuing a MS in Environmental Engineering from Temple University.