Case Studies

Executive Summary

Reverse Client Attrition & Improve Business Development:  Improving client relationships and creating an innovative strategy and value proposition were key to the success of this project.  It involved clarification of deliverables, more frequent communication with clients and an expansion offerings combining technology and operations.  In addition, operational process improvements not only improved the customer experience, but reduce expenses in driving EBITDA.

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case-study-2

Executive Summary

Strategic Restructuring:  A key factor here were “fresh eyes” looking at obvious, but legacy obstructed, corporate structure and alignment issues.  Allocating resources properly and selling off non-core businesses yielded not only more efficiency within the core business units, but raised capital as the company divested itself of those business units that added little value and were not in line with the corporate mission.

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case-study-3

Executive Summary

Reversing Chronic Losses:  In addition to process improvements and the refocusing of the sales force, the primary turnaround action here was to abandon the “low price” value proposition and align that value with their national automotive powertrain distribution network.  By becoming the exclusive supplier for “on demand” requests, the client was able to leverage their supply chain strength as their value proposition and competitive advantage commanding premium prices, and driving positive margins.  This innovative change in strategy was a key factor in driving profits and raising the value of this business segment for the shareholders

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